What our clients say
“As a long-term client, we have developed a partnership with CBI. This has evolved and expanded in a variety of TEM operational and strategic areas. They have a very focused and skilled team of resources where expectations are met, and results are delivered.”
“We have worked with CBI for a couple of years on two separate engagements covering different sides of Telecom. Thus, we have had the pleasure of working with two different teams. Each effort reduced our expense practically immediately then followed by a period of monitoring for a new baseline to be established ensuring our satisfaction.”
“I am comparing against other suppliers we deal with. They are definitely ahead of them. Especially when it comes to meeting customer needs, flexibility, responsiveness and reliability.”
“Detroit engaged CBI for a telecommunications audit last year and they’ve really done a great job. Over the years I’ve worked with other companies that have done the same thing, but my recent dealing with CBI exceeded my expectations. I worked directly with the President, Denise Booms-Pepin and Larry Garver on our account and I can say they are knowledgeable, provide creative solutions and are tenacious in dealing with the telephone companies on our behalf.”
“CBI seemed to use the tenacity of a terrier, and comprehensive understanding of the mazes that are telephone charges, to achieve results that greatly exceeded our expectations. They saved us over $250,000 the first year.”
“We have been utilizing the services of CBI Telecommunications for Mobility Procurement, support and bill optimization for 5 years. We have around 300 mobile phones using 4 different cellular providers, provided and supported by the company. While it is possible to do it yourself and try to keep track of it, it is almost impossible to do it accurately and efficiently without the telecom industry knowledge that CBI provide, Our internal IT technicians are able to focus on more urgent production issues with higher impact and not have to know everything about all the current mobile devices. I would recommend CBI for any of your Telecom needs, be it support, procurement or billing optimization.”
Who we are?
We have been providing telecom expense management (TEM) solutions since 1991. Our team of industry experts has one goal in mind . . . to improve your profitability by eliminating the costly errors that damage your bottom line and gaining insight needed to make solid telecom decisions.
Our experience and in-depth knowledge of telecommunications provisioning, billing, regulations, contracts, complex invoices and inventory analysis will prove invaluable.
We Guarantee Our Clients:
- Receive the best possible rates for each service type.
- Are Billed according to their contract (and if not, we seek credits for those services).
- Fully utilize the facilities they have in place at each location.
- Take advantage of the latest technologies.