CBI Telecom

CBI For Your People. GTEM For Your Business.

Our Solutions

Enterprise Mobility Management

GTEM® Enterprise Mobility Management

GTEM® Enterprise Mobility Management software is a reliable cloud platform which provides security, mobile device control and enables the user to accurately and effortlessly manage their mobile devices, applications, documents and company data.



We customize clients’ needs within our capabilities using our full outsource model or special project based services. Each client relies on us to maximize their current framework. Our innovative tactics easily integrate into their current system to save them money, time, and resources.

Telecom Expense Management

Global Telecom Expense Management

Our automated invoice-to-contract reconciliation puts you in control of your Telecom & IT expenses. We provide detailed insight on your usage and costs. There are no hassles, software instillations, or hardware purchases. Simply use your current internet connection and enjoy the benefit of our GTEM® suite with no additional fees for standard version upgrades.



Bill Review and Bill Pay

We monitor all aspects of our clients’ monthly vendor invoices, saving on average 25% through these proactive measures.

Technology Policy Writing and Review

We assist clients with policy development, as well as policy reviews. This insures safeguards are built into their technology policy and you are protected from industry “gotchas”.


CBI handles all service moves, additions and changes taking the hassle and stress away from our clients.


Complete evaluation and audit of all local, data, and long distance services.

Request for Proposal (RFP)

Our RFP process guarantees that all vendors stick to a time line and are rated fairly. Our RFP services typically result in a 27-31% savings for the client.


Telecom Auditing

CBI has perfected its Telecom Auditing methodology and delivers consistent, sustainable and optimized results.

Energy / Utility Auditing

We offer a broad spectrum of energy studies ranging from a quick walk-though of a facility to a comprehensive analysis.

Intro to GTEM® Solutions

Global Telecom Expense Management, or GTEM®, provides effortless management of your company’s telecom and IT inventory, invoices and contracts. Our automated invoice-to-contract reconciliation puts you in control of your Telecom & IT expenses. It provides detailed insight on your usage and costs. One can enjoy all the benefits of our GTEM® suite without the hassle of software installation or hardware purchases. All you need is a connection to the internet. Included is standard version upgrades without additional fees.

Our Leadership

Awards Won

CBI holds awards for the 2017 AOTMP Telecom Management Industry Customer Experience, 2017 AOTMP Summit Top Value Proposition, 2018 ETMA Best Practices and 2019 AOTMP People's Choice Vendor Solution. Founder and CEO, Denise Booms-Pepin won the 2017 Distinguished Business Leader Award from the Great Lakes Women’s Business Council.

Top 500

Top 500

Top 500

What our clients say

“As a long-term client, we have developed a partnership with CBI. This has evolved and expanded in a variety of TEM operational and strategic areas. They have a very focused and skilled team of resources where expectations are met, and results are delivered.”

Anonymous (AOTMP Survey)

“We have worked with CBI for a couple of years on two separate engagements covering different sides of Telecom. Thus, we have had the pleasure of working with two different teams. Each effort reduced our expense practically immediately then followed by a period of monitoring for a new baseline to be established ensuring our satisfaction.”

Anonymous (AOTMP Survey)

“I am comparing against other suppliers we deal with. They are definitely ahead of them. Especially when it comes to meeting customer needs, flexibility, responsiveness and reliability.”

Anonymous (AOTMP Survey)

“Detroit engaged CBI for a telecommunications audit last year and they’ve really done a great job. Over the years I’ve worked with other companies that have done the same thing, but my recent dealing with CBI exceeded my expectations. I worked directly with the President, Denise Booms-Pepin and Larry Garver on our account and I can say they are knowledgeable, provide creative solutions and are tenacious in dealing with the telephone companies on our behalf.”

Detroit Newspapers

“CBI seemed to use the tenacity of a terrier, and comprehensive understanding of the mazes that are telephone charges, to achieve results that greatly exceeded our expectations. They saved us over $250,000 the first year.”

American Red Cross

“We have been utilizing the services of CBI Telecommunications for Mobility Procurement, support and bill optimization for 5 years. We have around 300 mobile phones using 4 different cellular providers, provided and supported by the company. While it is possible to do it yourself and try to keep track of it, it is almost impossible to do it accurately and efficiently without the telecom industry knowledge that CBI provide, Our internal IT technicians are able to focus on more urgent production issues with higher impact and not have to know everything about all the current mobile devices. I would recommend CBI for any of your Telecom needs, be it support, procurement or billing optimization.”

Jeff Pitts
Johnsonville Sausage

Industries Served

Mergers & Acquisitions
Distribution Centers for Procurement
Privately Held Corporations

Who we are?

We have been providing telecom expense management (TEM) solutions since 1991. Our team of industry experts has one goal in mind . . . to improve your profitability by eliminating the costly errors that damage your bottom line and gaining insight needed to make solid telecom decisions.

Our experience and in-depth knowledge of telecommunications provisioning, billing, regulations, contracts, complex invoices and inventory analysis will prove invaluable.

We Guarantee Our Clients:

  • Receive the best possible rates for each service type.
  • Are Billed according to their contract (and if not, we seek credits for those services).
  • Fully utilize the facilities they have in place at each location.
  • Take advantage of the latest technologies.


Some of our Satisfied Clients

hobart service logo
Oakland County logo
La-Z-Boy logo
Delphi logo
Lacks Enterprises logo
American Redcross logo
johnsonville logo

CBI Telecommunication Consultants

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