Case Studies

Telecom Expense Management Success Story

Fortune 500 Company is among the largest global providers of insurance, annuities and employee benefits programs, with 90 million customers in over 60 countries. Serving approximately 100 million customers, Fortune 500 Company has operations in over 60 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and... Read More

Energy/Utility Auditing Success Story

A Large financial services conglomerate in the U.S.  operating in Michigan and Ohio with offerings including banking, casualty insurance, financial planning, health benefit plans, retirement plans for companies, estate planning, and tax services. It is based in Southfield, Michigan. ... Read More

Telecom Auditing Success Story

This tier one automotive manufacturer provides complete design, engineering, manufacturing and assembly operations for injection -molded Interior and Trim components, exterior handles and under hood components. Capabilities include Class A exterior and interior painting, multiple interior surface decoration technologies, and an accredited testing laboratory along with a complete CAD/CAE department with in-house rapid prototyping. ... Read More
GTEM

VoIP Success Story

This global manufacturer had recently completed an installation of an enterprise wide VoIP telephone system and engaged their local carrier’s account team to conduct an audit and network evaluation. The results provided by this vendor did not meet the clients' expectation. They retained CBI to perform a complete evaluation and audit of all local, data and long distance services.

During the audit, CBI identified a multitude of lines, assorted circuits, payphones and trunks not in use at various locations. Through our process, these lines / circuits were located and evaluated, and it was determined that these service lines could be eliminated. This resulted in an on-going annual savings of $165,300.

Our team compared all invoices and services against numerous corporate contracts and discovered discounts being applied incorrectly, incorrect charges, features and services not needed and contracts that were not implemented correctly; all resulting in credits of $300,000.

Procurement Success Story

This client provides services for the commercial restaurant industry. Their technicians all have cell phones and when there is a problem or replacement cell phone needed, it is critical that the problem is addressed. This became quite a pain point for their IT department due to the quantity of requests and issues. They engaged CBI to handle / outsource all cellular telephone orders and trouble issues. This allows their IT department to focus on other critical projects, knowing that their technicians are receiving the best service and support from industry specialists. One simple phone call or email to CBI and they know their issues will be resolved and orders will be placed.

RFP Success Story

CBI was chosen to facilitate the Request for Proposal (RFP) process for a global manufacturing company. This RFP was to negotiate nationwide and international MPLS network, long distance and internet services. CBI created a time-line, sent out the appropriate non-disclosure and RFP documents, narrowed down the vendor short list and went through the selection process with the client. The project resulted in $660,000 annually or 31% savings for this client. This allowed the client to maintain and finish other projects, while the critical negotiations were handled by CBI.