What makes CBI the Industry Standard?

CBI has proven experts who understand exactly what your enterprise needs. We have seen the struggles and frustrations our clients had prior to working with us, and we know just how to fix them! Not only that, we tailor our services to your specific industry and implement based on your business needs.

Our People + Process + Technology approach ensures your organization receives optimized outcomes with the least amount of resources. We are focused on creating a long-term relationship of trust and honesty, which is best for all involved.

Take a look at your industry! If you cannot find your specific industry, there are plenty of additional resources below showcasing how CBI can help.


View the most recent CBI Telecom blog updates

Case Studies

Read about the work we have accomplished for our clients


Learn how Telecom Expense Management can benefit your business

What our clients say

“Prior to CBI, we were really struggling with an accurate inventory, invoices being processed in a timely manner, an accurate accrual, and spending 80 percent of our time auditing our prior TEM. The tool was in two different platforms that didn’t communicate well with each other and struggled to provide the right amount of support for our Mobility Users. I have experienced being with 3 TEM’s and the experience moving to CBI was night and day. They listened to our needs, wants, and how we were growing as a company. The ability to have one tool that captures and stores all of our information was key and has been a great experience. I look forward to our partnership for years to come.”


“As a long-term client, we have developed a partnership with CBI. This has evolved and expanded in a variety of TEM operational and strategic areas. They have a very focused and skilled team of resources where expectations are met, and results are delivered.”

Anonymous (AOTMP Survey)

“We have worked with CBI for a couple of years on two separate engagements covering different sides of Telecom. Thus, we have had the pleasure of working with two different teams. Each effort reduced our expense practically immediately then followed by a period of monitoring for a new baseline to be established ensuring our satisfaction.”

Anonymous (AOTMP Survey)

“I am comparing against other suppliers we deal with. They are definitely ahead of them. Especially when it comes to meeting customer needs, flexibility, responsiveness and reliability.”

Anonymous (AOTMP Survey)

“Detroit engaged CBI for a telecommunications audit last year and they’ve really done a great job. Over the years I’ve worked with other companies that have done the same thing, but my recent dealing with CBI exceeded my expectations. I worked directly with the President, Denise Booms-Pepin and Larry Garver on our account and I can say they are knowledgeable, provide creative solutions and are tenacious in dealing with the telephone companies on our behalf.”

Detroit Newspapers

“CBI seemed to use the tenacity of a terrier, and comprehensive understanding of the mazes that are telephone charges, to achieve results that greatly exceeded our expectations. They saved us over $250,000 the first year.”

American Red Cross

“We have been utilizing the services of CBI Telecommunications for Mobility Procurement, support and bill optimization for 5 years. We have around 300 mobile phones using 4 different cellular providers, provided and supported by the company. While it is possible to do it yourself and try to keep track of it, it is almost impossible to do it accurately and efficiently without the telecom industry knowledge that CBI provide, Our internal IT technicians are able to focus on more urgent production issues with higher impact and not have to know everything about all the current mobile devices. I would recommend CBI for any of your Telecom needs, be it support, procurement or billing optimization.”

Jeff Pitts
Johnsonville Sausage