Energy Industry Challenges:
- Executing Order Fulfillment Efficiently
- Don't always have the manpower to accomplish this
- Takes time away from high priority tasks
- Lack of Visibility
- Any shortage of experience from your department opens up room for error
- Lines No Longer in Use
- Energy companies often pay for lines that are no longer in use
- Old equipment can make it difficult to realize this
- Poor Cost Allocation
- Lack of control
- Meager maintaining of inventory and cost allocation
CBI Offers These Solutions:
Marathon Detroit Refinery Case Study
The Detroit refinery has been at its current location since 1930, and was purchased by Marathon in 1959. The refinery employs about 525 people, and is one of the largest taxpayers in the city of Detroit.
Business Situation - The Problem
The telecom room had admittedly “gotten messy” over the years. The admin building had antiquated equipment & unmarked copper wiring going to equipment that may or may not have been in use. A new admin building was being constructed, and Marathon needed to know which of the legacy lines (if any) were being used and should be moved to new building.
Technical Situation - The Solution/Options
CBI obtained invoices for the Detroit refinery, as well as vendor customer service records to identify all lines at the physical location for which Marathon was being invoiced. We then sent our technician on-site with the line inventory list. Our tech, with real-time assistance from the Local service provider switch technicians, meticulously identified and tagged each line coming into the building.
Solution - The Results
CBI was able to identify 47 lines that were no longer being used by Marathon. These lines were disconnected, resulting in total monthly spend reduction of $2,937.00. Old equipment to which these 47 lines had been connected was eliminated from the telecom room, eliminating clutter.
The remaining lines that were in use were identified, tagged with identifying labels so they could be moved over to the new admin building.
Marathon Petroleum Company LP
“A cross functional team at Marathon did an extensive evaluation of several providers to provide audit and telecom expense management services. CBI had the capabilities to provide both of the services and had extensive experience with both. Our experience with CBI conducting previous audit services gave us the confidence in CBI to expand the relationship and utilize their services across the entire organization.”
Manager, Graphic and Office Services