
Government Municipalities Challenges
- Inventory of Assets
- Lack of time
- Missed savings opportunities
- Overpaying for Services
- Billing errors that go unnoticed
- Lack of experience to notice these errors
- Contract Negotiation
- Missed savings opportunities during contract negotiation
- Time spent on takes time away from higher priority tasks
CBI Offers these Solutions
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Municipalities Case Studies
Company Profile: Oakland County (2nd Largest County in Michigan)
Business Situation
Client had awarded the original audit project to a CBI competitor. After the initial contract expired, CBI was awarded a contract to audit/optimize.
Results/Highlights
CBI audited approximately $1.8 million in total annual spend. CBI uncovered over $200K in historical billing errors, $130K in disconnects, and over $330K in optimizations and contract re-negotiations. CBI implemented over 25% savings after another company had reviewed the bills.
CBI detailed inventory and identified savings opportunities through contract negotiation.
Oakland County has since retained CBI as a managed service provider to audit, review, and approve all telecom invoices.
Company Profile: Rockwood School District (largest in Missouri)
Business Situation
The school district had suspected that they may be overpaying for their telecom services.
Results/Highlights
CBI audited approximately $285K in ATT wireline and wireless invoices. CBI uncovered over $75K in historical billing errors, $3K in disconnects, and over $50K in optimizations and contract. In addition to a $75K credit, CBI reduced costs by 2%.
CBI detailed inventory and identified savings opportunities through contract negotiation.
Largest State Public Power Organization in New York
Business Situation
CBI was asked to do an audit and optimization of all telecom assets to help update the organizations inventory of assets and uncover potential savings opportunities.
Results/Highlights
CBI audited a combined $6,303,925 annual spend for both fixed and mobile spend.
CBI was able to reduce costs by $628,577 annually for approximately a 10% reduction cost.
CBI was able to update accurate inventory so client could look at further savings opportunities with technology upgrades.
Macatawa Area Express Transportation Authority
“I am writing to thank CBI for lending us its telecommunication expertise to conduct a needs assessment, and help us specify and select a new telephone system for our transit system. Thanks to CBI’s work on the front end of this project, we are expecting a seamless cutover to our new telecommunications system (that meets our exact specifications and budget) in less than a month.”
Sherri Cadeaux
Marketing & Customer Service Manager