Special Telecom Projects

RFP Services

Your company’s telecom needs are unique. As a CBI client, those needs, both at present and going forward, are of the utmost importance. Upon completion of your bill audit, we compile an RFP (Request for Proposal). This process gives all applicable vendors the opportunity to bid for your business, putting you in the best possible position for cost-savings. Our RFP process guarantees that all vendors stick to a timeline and are rated fairly. The RFP/RFI process can be daunting. At CBI, we utilize a proven process that not only evaluates the rates, but also over 50 other components that should be considered before signing a contract with a vendor. CBI’s RFP services guarantee that all vendors stick to a time line and are rated fairly. Our RFP services typically result in 27-31% savings for the client.

Technology Policy Writing and Review

The only thing consistent with technology is change. When clients have questions regarding technology policy writing and review, they come to CBI. We assist with new policy development, as well as existing policy review, to ensure safeguards and industry “gotchas” are covered.

We have reviewed hundreds of enterprise-level policies and would be glad to review yours as well. Together, we’ll ensure your company meets and exceeds the “Best in Industry” policy standards from beginning to end.

VoIP (Voice over Internet Protocol)

Sometimes called “IP Telephony” or a “converged voice/data network,” VoIP technology allows you to make telephone calls over the network instead of your regular telephone line. This also works with traditional PBX systems. Rather than having separate infrastructures for telephone and network systems, VoIP unifies all of your communications onto one standard IP data network. This simplified, cutting-edge approach makes VoIP an ideal solution for large enterprises.

CBI can write an RFP and help to choose the best vendor. We can project manage the implementation. CBI uses a partner for some of these services.

Bill Review & Bill Pay

Take the pressure off of your accounting department by assigning CBI to handle a monthly bill review. Our experts do not only verify that the charges are correct each month and report any variance, but we also dispute invalid charges on your behalf and follow them to resolution with the vendor. In addition, our clients also receive quarterly reports, tricks and tips on bill consolidation, and one-on-one customer service from an assigned consultant. Assigning CBI to handle a monthly bill review takes the pressure of verifying off your payable’s department.